Friday, January 30, 2015

BOOK REVIEW: The 5 Languages of Appreciation in the Workplace by Gary Chapman and Paul White

ABOUT THE BOOK (from Amazon):

The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman and Paul White, applies the love language concept to the workplace. This book helps supervisors and managers effectively communicate appreciation and encouragement to their employees, resulting in higher levels of job satisfaction, healthier relationships between managers and employees, and decreased cases of burnout. Ideal for both the profit and non-profit sectors, the principles presented in this book have a proven history of success in businesses, schools, medical offices, churches, and industry. Each book contains an access code for the reader to take a comprehensive online MBA Inventory (Motivating By Appreciation) - a $20 value.

The inventory is designed to provide a clearer picture of an individual's primary language of appreciation and motivation as experienced in a work-related setting. It identifies individuals' preference in the languages of appreciation. Understanding an individual's primary and secondary languages of appreciation can assist managers and supervisors in communicating effectively to their team members.


I started this book sometime last year and stopped reading about half way through. I put it on my list this year with the goal of finishing it this time. About half way through this time, I realized why I had stopped reading it the first time, but I pushed through anyway.

I am a huge fan of Gary Chapman's The Five Love Languages. The Five Languages of Appreciation in the Workplace is the same idea, applying the five "love" languages to "appreciation" in the workplace. You get the main idea within the first seven chapters, but then the rest of it seems like a cross between "filler" (i.e. a whole chapter on the various sectors who could use the Motivation by Appreciation Inventory) or a repetitive advertisement for the Motivation by Appreciation survey (which costs $15 per person).

If you purchase the book, you can take the MBA survey for free, which is great, but to really apply what you learn from the book you need to be prepared to have all of your employees or co-workers take the MBA survey.